Thank you for shopping with us here at I Love Luxury Gifts. We hope to provide you with the best gourmet products and cigars that money can buy and the friendliest and most knowledgeable customer service to be found. Our goal is your total satisfaction. Let us know what we can do for you!
Our contact information:
TOLL FREE:
1-888-299-0589
By email:
illgifts@yahoo.com
By standard mail:
I Love Luxury Gifts
PO Box 692
Fogelsville, PA 18051
illgifts@yahoo.comShipping Rates:
Within the United States:
FREE Shipping on all orders of $250 or more
$7.95 shipping for orders $100.01 to $249.99
$9.95 shipping for orders $50.01 to $100
$15.95 shipping for orders $0 to $50
EXPRESS SHIPMENTS and International orders are welcomed at actual shipping charges plus a $4.95 handling fee.
Shipping Information:
We strive to fill all orders within 24-48 hours. However, due to the nature of high end gourmet products, which are produced in limited quantities to ensure the highest quality, delays and back orders may occur. For cigar or confection orders, we may substitute products of similar or higher quality and value at no additional charge. For custom ordered watches or artwork, a customer service rep will call to confirm delivery time after your order is received. Please provide us with the best phone and e-mail contact information when placing your order.
Refund, Returns and Cancellation Policies:
No refunds or returns. If product is damaged in transit, we ask that you please contact us for exchange within one week of delivery, or your exchange may not be able to be accommodated. If you are truly unsatisfied with your purchases, please contact us via e-mail or our toll free number and let us know why - certain products are eligible for exchange, and we strive for your satisfaction.